To issue a refund, Go to Menu
followed by Transactions
.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F8a0d4268-222d-412b-8a08-16cfd9b91b67%2Fd299f7f0-aa66-4665-8be5-ebe52e700195%2FTransactions_button.png?table=block&id=19e1a7f2-f8a5-4f4f-882b-f82dc98589dd&cache=v2)
Search for the Order Number or the Reward Card number to pull up the specific order. Press Submit
once the number is added.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F8a0d4268-222d-412b-8a08-16cfd9b91b67%2F0b720600-48aa-46fd-ab83-23e52fcfecc6%2FSerch_Order.png?table=block&id=63ff378d-0b71-4286-ae72-027df675281b&cache=v2)
Once the order is found click on the view Icon.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F8a0d4268-222d-412b-8a08-16cfd9b91b67%2F7e3def78-a765-4bf1-b2e4-c50dab0786f2%2FView_Button.png?table=block&id=78ec55d9-cf5c-45dd-8dad-ab9a16b26444&cache=v2)
Click on Refund
.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F8a0d4268-222d-412b-8a08-16cfd9b91b67%2Fe2a33c93-0104-4fad-88d0-6d0ae264773a%2FRefund_button.png?table=block&id=a4503e20-b3cb-4d4c-b068-a3033452412b&cache=v2)
You can now either decide to refund specific items or a specific amount. Select either of the options.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F8a0d4268-222d-412b-8a08-16cfd9b91b67%2Fb9a7dead-d7b7-4eb0-8d3c-3e8aaeffd85e%2FRefund_types.png?table=block&id=bc2e0564-9722-4127-8c33-149b8ff8c80b&cache=v2)
If the refund is by Items. Select a refund type, such as cash or card. Select the refund reason and mention the items that are to be refunded. Click Submit
to issue the Refund.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F8a0d4268-222d-412b-8a08-16cfd9b91b67%2Fac1ae3ff-e576-48c3-bf9a-805daed8b048%2FRefund_by_Items.png?table=block&id=37159cd7-ebfb-4dd0-b5db-479e48639d93&cache=v2)
If the Refund is by amount. Fill in the required details and press Submit
. Your refund should be Issued
![Notion image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F8a0d4268-222d-412b-8a08-16cfd9b91b67%2Ffe50d211-cad6-49a5-b322-2c4b8888bdf7%2FRefund_by_Amount.png?table=block&id=ac72bb5c-7109-4e7b-9acd-c24f930a10e4&cache=v2)