To issue a refund, Go to Menu
followed by Transactions
.
Search for the Order Number or the Reward Card number to pull up the specific order. Press Submit
once the number is added.
Once the order is found click on the view Icon.
Click on Refund
.
You can now either decide to refund specific items or a specific amount. Select either of the options.
If the refund is by Items. Select a refund type, such as cash or card. Select the refund reason and mention the items that are to be refunded. Click Submit
to issue the Refund.
If the Refund is by amount. Fill in the required details and press Submit
. Your refund should be Issued